FREE DOMESTIC SHIPPING ON ALL ORDERS OVER $99
0 Cart
Added to Cart
    You have items in your cart
    You have 1 item in your cart
    Total
    Check Out Continue Shopping
    Returns

    Our return policy lasts 30 days. All merchandise must be unworn and in the same condition it was received. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

    1. Email contact@bodysoullife.com to obtain a return authorization.

    2. Shipping
    To return your product, you should mail your product in the original packaging to: BodySoulLife 11025 Westlake Drive, Charlotte, NC 28273. You will need to include the return authorization so please make sure to email contact@bodysoullife.com first to obtain the return authorization.

    Damaged items:
    The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us at contact@bodysoullife.com and provide as much information as possible (pictures and description) of the damages.

    Wrong size:
    If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let us know and we'll get you sorted out.

    If you'd like a different size, get in touch with us at contact@bodysoullife.com and we'll let you know what your next steps are.

    To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

    Gift cards are non-returnable.

    To complete your return, we require a receipt or proof of purchase.

    Refunds (if applicable)
    Once your return is received we will send you an email to notify you that we have received your returned item. Please allow 3 – 5 business days to process your refund. Your bank or credit card company may take up to 10 additional business days to post the refund to your account.

    Late or missing refunds (if applicable)
    If you haven’t received a refund yet, first check your bank account again.  Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at contact@bodysoullife.com.

    Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

    Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

    If you need any assistance with your return please email contact@bodysoullife.com